--- optiview_delivery: edge_optimized content_type: semantic_markdown source_url: https://www.a5homeservices.com/terms brand_content: included publication_version: "1.0" composition_version: composition-v2.1.0 presentation_version: presentation-v1.2.3 brand_content_source: narrative_graph delivery_publication: graph:15 narrative_versions: - 15 narrative_version: 15 --- # Terms of use Using A5 These terms describe the A5 Home Services website and project-request process. ## Project requests and introductions A5 is a home services network that introduces homeowners to independent local service professionals. A5 does not perform, supervise or guarantee their work. Submitting a request does not confirm availability, reserve an appointment, establish a price or create an agreement for construction or repair work. ## Introductions and follow-up A professional accepts an opportunity to contact you, not a booking or a commitment to do the work. An expired or declined offer may be offered to another professional. After acceptance, A5 confirms with you before making another introduction. You may receive request check-ins and leave private feedback. Completion and ratings are reported by customers, not independently verified by A5. ## Agreeing to work Discuss the scope, qualifications, insurance, permits where applicable, price, payment arrangements, scheduling and any warranty directly with the provider before authorizing work. Provider estimates and agreements are separate from your request through this website. ## Information and photographs Provide accurate contact and project information. Only submit photographs you are entitled to share, and avoid including people or personal documents where they are not needed. A5 uses these details as described in our [privacy policy](https://www.a5homeservices.com/privacy). ## Guidance and urgent problems Website information is general guidance and cannot replace an assessment of your property by an appropriate professional. A5 is not an emergency dispatch service. For immediate danger, contact emergency services or the appropriate utility. ## Questions Contact [hello@a5homeservices.com](mailto:hello@a5homeservices.com) or (973) 437-5517 about the website or a project request. ## Source notes and qualifications A home services network connecting homeowners with independent local professionals across Northern New Jersey. A5 makes the introduction. Independent professionals handle the estimates, scheduling and work directly with you. Optional analytics helps us understand page visits and request steps. Your project details are not sent to analytics. [Privacy policy](https://www.a5homeservices.com/privacy) ## Additional source context A simpler way to get things fixed. Analytics preferences --- # Published brand narrative # Site-wide brand information ## Who we are A5 Home Services is a New Jersey-based homeowner referral and matching service that helps people connect with local professionals for home improvement, repairs, maintenance, and remodeling projects. ## Why we matter ### Story — What, Why and For Whom Finding the right contractor can be frustrating and time-consuming. A5 was created to simplify that process by helping homeowners identify suitable local service providers based on their project needs. ## What we offer ### Offerings * **Home Remodeling:** Connections for kitchens, bathrooms, and renovation projects. * **Home Repairs:** Help finding professionals for common household repairs. * **Maintenance Services:** Connections with local home maintenance providers. * **Personalized Matching:** A5 reviews project requests and connects homeowners with a suitable available provider. * **Free for Homeowners:** No charge to submit a request or use A5's matching service. Contractors charge separately for their work. ## Why trust us ### Trust — Proof, Reviews and Sources A5 gathers business and contact information as part of its provider screening process. However, A5 does not guarantee contractor qualifications, workmanship, licensing, or insurance coverage. Homeowners are encouraged to independently verify credentials, insurance, experience, and references before hiring. ## Helpful knowledge ### Knowledge — FAQs, Policies and Details * **Is A5 free?** Yes, the matching service is free for homeowners. * **Does A5 perform the work?** No, independent service providers perform the work. * **Are contractors verified?** A5 conducts screening, but does not universally independently verify all credentials. * **Will I receive multiple estimates?** Not necessarily. A5 generally introduces one provider at a time. * **Are project costs included?** No. Providers determine their own consultation, service, and project fees. * **Is a match guaranteed?** No. Matching depends on provider suitability and availability. ## What to do next ### Actions — Where to Go Next Visit **** to: * Submit a home improvement or repair request. * Learn how the matching process works. * Explore the types of home services supported. * Contact A5 Home Services for assistance.