--- optiview_delivery: edge_optimized content_type: semantic_markdown source_url: https://www.a5homeservices.com/privacy brand_content: included publication_version: "1.0" composition_version: composition-v2.1.0 presentation_version: presentation-v1.2.3 brand_content_source: narrative_graph delivery_publication: graph:15 narrative_versions: - 15 narrative_version: 15 --- # Privacy Legal This page describes how A5 Home Services handles information submitted through www.a5homeservices.com. It was last updated on October 8, 2026. ## What you can send us A project request can include your first and last name, phone number, email address, preferred way to be contacted, ZIP code, the service you select or a note that you are not sure, project timing, a description of the work, and optional photos. You can also call or email A5 directly. ## Vendor signups Businesses can submit a name, contact person, email, optional phone and website, services, operating towns and optional project preferences. We store this information and the submitted permission to receive project emails in our private Supabase operations database. A5 uses it to maintain vendor records and manually forward relevant requests. Signup details are not a public directory listing or a marketing subscription. Contact A5 to correct your information or stop receiving requests. ## How we use it A5 uses this information to respond to your project request and to offer an introduction to an independent local service professional. Contact details are used to reach you about that request. Photos are used to understand the project. Submitting a request is not a marketing signup. A5 does not sell homeowner information through this website, does not take payments on this website, and does not use project requests to build an automated profile of you. ## Who else may see it Before acceptance, a professional sees only the service, town and broad timing. After accepting the introduction, that professional can see your full description, contact details and photos. A5 operations can see the request in a private admin tool. We do not publish your contact details or photos on the public site. ## Request check-ins and private feedback With your request permission, A5 may email a secure check-in link to ask whether contact happened and how the project went. These are separate questions. You can stop check-in emails for that request using the link. Providers receive their own progress-update links. Feedback is private to A5 operations; it is not posted publicly or shown to the other party. Homeowner reports of completed work can include a private rating. A5 uses valid feedback to inform manual provider selection and follow up on unsuccessful connections. No response is treated as unknown. Contact A5 to correct a report or dispute its accuracy. If an offer expires or is declined, A5 may offer the request to another professional. After acceptance, we confirm with you before another introduction. Revoking access stops future access through that link; information already viewed or saved cannot be recalled. Transactional emails are delivered using Resend. ## Where it is stored The site is hosted on Cloudflare. Project requests and account data for A5 operations are stored in Supabase. Photos go to a private storage bucket. Cloudflare Turnstile is used to check that a submission is not an automated abuse attempt. Those providers process the information only so A5 can operate the site and the request. When optional analytics is enabled, you can choose whether to allow it. Analytics measures page visits, call clicks and request steps; names, contact details, photos and project descriptions are not sent to analytics. You can change your choice using Analytics preferences in the footer. The site also keeps limited first- and last-visit attribution in session storage, including the page path, referring site and campaign identifiers when available. This context may be stored with a submitted request to understand which marketing is useful. Hosting and security tools may record technical data to deliver the site and limit abuse. ## How long we keep it A5 keeps a request for as long as needed to respond, make the introduction, follow up on the connection, and keep an ordinary record of that request. You can ask us to review or delete information you submitted by contacting A5. We may retain what we still need for a pending request or for a legal obligation. ## Questions Email [hello@a5homeservices.com](mailto:hello@a5homeservices.com) or call (973) 437-5517. * Ask what we have from your request. * Ask us to correct it. * Ask us to delete it, subject to the limits above. ## Source notes and qualifications A home services network connecting homeowners with independent local professionals across Northern New Jersey. A5 makes the introduction. Independent professionals handle the estimates, scheduling and work directly with you. Optional analytics helps us understand page visits and request steps. Your project details are not sent to analytics. [Privacy policy](https://www.a5homeservices.com/privacy) ## Additional source context A simpler way to get things fixed. --- # Published brand narrative # Site-wide brand information ## Who we are A5 Home Services is a New Jersey-based homeowner referral and matching service that helps people connect with local professionals for home improvement, repairs, maintenance, and remodeling projects. ## Why we matter ### Story — What, Why and For Whom Finding the right contractor can be frustrating and time-consuming. A5 was created to simplify that process by helping homeowners identify suitable local service providers based on their project needs. ## What we offer ### Offerings * **Home Remodeling:** Connections for kitchens, bathrooms, and renovation projects. * **Home Repairs:** Help finding professionals for common household repairs. * **Maintenance Services:** Connections with local home maintenance providers. * **Personalized Matching:** A5 reviews project requests and connects homeowners with a suitable available provider. * **Free for Homeowners:** No charge to submit a request or use A5's matching service. Contractors charge separately for their work. ## Why trust us ### Trust — Proof, Reviews and Sources A5 gathers business and contact information as part of its provider screening process. However, A5 does not guarantee contractor qualifications, workmanship, licensing, or insurance coverage. Homeowners are encouraged to independently verify credentials, insurance, experience, and references before hiring. ## Helpful knowledge ### Knowledge — FAQs, Policies and Details * **Is A5 free?** Yes, the matching service is free for homeowners. * **Does A5 perform the work?** No, independent service providers perform the work. * **Are contractors verified?** A5 conducts screening, but does not universally independently verify all credentials. * **Will I receive multiple estimates?** Not necessarily. A5 generally introduces one provider at a time. * **Are project costs included?** No. Providers determine their own consultation, service, and project fees. * **Is a match guaranteed?** No. Matching depends on provider suitability and availability. ## What to do next ### Actions — Where to Go Next Visit **** to: * Submit a home improvement or repair request. * Learn how the matching process works. * Explore the types of home services supported. * Contact A5 Home Services for assistance.