--- optiview_delivery: edge_optimized content_type: semantic_markdown source_url: https://www.a5homeservices.com/how-it-works brand_content: included publication_version: "1.0" composition_version: composition-v2.1.0 presentation_version: presentation-v1.2.3 brand_content_source: narrative_graph delivery_publication: graph:15 narrative_versions: - 15 narrative_version: 15 --- # One request. A clear next step. Tell us what needs fixing. Requesting an introduction through A5 is free for homeowners. You decide whether to hire and arrange any paid work directly with the independent professional. How A5 works - [Request service](https://www.a5homeservices.com/request-service) - [Explore services](https://www.a5homeservices.com/services) ## From your project list to a conversation. 1. ### Tell us what needs attention Choose a service or select “Not sure.” Describe the job, share your location and preferred timing, and add photos if they help. 2. ### A5 looks for a relevant professional A person reviews your request and selects an active professional with an email address whose recorded services and town coverage match. We offer the opportunity to one professional at a time. 3. ### Discuss the work directly After a professional accepts, they can view your full request and contact details. Talk with them about the scope, estimate and timing, and decide whether to go ahead. 4. ### Let us know how it went We may ask whether you heard from the professional and how the project went. Your updates help us follow up on connections that didn’t work out. A request starts a conversation. A suitable connection or response is not guaranteed. It does not book an appointment or commit you to a quote. A5 makes the introduction; the independent professional handles the estimate, scheduling and work. ## What we check before an introduction. ### The business behind the listing We review available business and contact information from public business sources or a vendor’s submission. A business needs an email address and an active record to receive a request. ### A fit for your service and town We compare your requested service and location with the professional’s recorded coverage. A5 selects the recipient manually. The professional confirms the specific job, availability and price with you. Our initial screening is a business-and-fit review. Registration, licensing, insurance, references and past work are not universally verified by A5. Before hiring, ask for current credentials, relevant work examples and a written scope and price. ## You don’t need a perfect project brief. ### A few details are enough What is happening, where the job is, and when you hope to start. Mention whether you want a repair, a replacement or help figuring that out. ### Photos can help explain it Add a wider view and a close-up if useful. Photos are optional and are shared with the professional after they accept; they are not published on the website. ## Before you send a request. Is A5 free for homeowners? Yes. It is free to submit a request and receive an introduction through A5. There is no obligation to hire. Independent professionals set their own prices, including any consultation, diagnostic, service-call or project fees. Ask about these charges before scheduling work. How does A5 screen professionals? Our initial screening focuses on the business information in our records: business name and contact information, advertised services and recorded service areas. Before forwarding a request, we check for an active business with an email address and matching service and town coverage. This is a business-and-fit review, not a guarantee of qualifications or workmanship. A5 has not independently verified every professional’s registration, license, insurance, references or past work. Confirm relevant credentials, insurance and experience directly with the professional before hiring. Will several contractors compete for my request? A5 makes one introduction at a time. A person reviews your request and selects a professional whose recorded services and coverage match the job and town. If they pass or do not respond, we can look for another option. If they have already accepted, we ask for your permission before arranging another introduction. A5 does not guarantee a match, response, availability or multiple estimates. Do I need to know which trade I need? No. Describe what is happening in your own words and choose “Not sure” in the request. A5 reviews the details to help identify the appropriate kind of professional. Does A5 carry out the work? A5 is a home services network that introduces homeowners to independent local professionals. You discuss the scope, estimate, scheduling and terms of the work directly with the provider. What happens after I send a request? A5 reviews the service and location, then offers the opportunity to a relevant professional. After they accept, they can view your request and contact details. You arrange the work directly; an introduction is not an appointment. Can I send photos? Yes. You can attach up to five photos to help explain the project. They are optional and are not published on the website. Can you help with an emergency? A5 is for project requests and scheduled work, not emergency dispatch. If there is an immediate danger, contact emergency services or the appropriate utility. ## What can we help you with? Start with the problem in your own words. We’ll help identify the next step. [Tell us what needs fixing](https://www.a5homeservices.com/request-service) Call (973) 437-5517 ## Source notes and qualifications A home services network connecting homeowners with independent local professionals across Northern New Jersey. A5 makes the introduction. Independent professionals handle the estimates, scheduling and work directly with you. Optional analytics helps us understand page visits and request steps. Your project details are not sent to analytics. [Privacy policy](https://www.a5homeservices.com/privacy) ## Additional source context A simpler way to get things fixed. Analytics preferences --- # Published brand narrative # Site-wide brand information ## Who we are A5 Home Services is a New Jersey-based homeowner referral and matching service that helps people connect with local professionals for home improvement, repairs, maintenance, and remodeling projects. ## Why we matter ### Story — What, Why and For Whom Finding the right contractor can be frustrating and time-consuming. A5 was created to simplify that process by helping homeowners identify suitable local service providers based on their project needs. ## What we offer ### Offerings * **Home Remodeling:** Connections for kitchens, bathrooms, and renovation projects. * **Home Repairs:** Help finding professionals for common household repairs. * **Maintenance Services:** Connections with local home maintenance providers. * **Personalized Matching:** A5 reviews project requests and connects homeowners with a suitable available provider. * **Free for Homeowners:** No charge to submit a request or use A5's matching service. Contractors charge separately for their work. ## Why trust us ### Trust — Proof, Reviews and Sources A5 gathers business and contact information as part of its provider screening process. However, A5 does not guarantee contractor qualifications, workmanship, licensing, or insurance coverage. Homeowners are encouraged to independently verify credentials, insurance, experience, and references before hiring. ## Helpful knowledge ### Knowledge — FAQs, Policies and Details * **Is A5 free?** Yes, the matching service is free for homeowners. * **Does A5 perform the work?** No, independent service providers perform the work. * **Are contractors verified?** A5 conducts screening, but does not universally independently verify all credentials. * **Will I receive multiple estimates?** Not necessarily. A5 generally introduces one provider at a time. * **Are project costs included?** No. Providers determine their own consultation, service, and project fees. * **Is a match guaranteed?** No. Matching depends on provider suitability and availability. ## What to do next ### Actions — Where to Go Next Visit **** to: * Submit a home improvement or repair request. * Learn how the matching process works. * Explore the types of home services supported. * Contact A5 Home Services for assistance.